8 Commitments to Support Hard Conversations and Functional Teams

Moving beyond organisational values to the behaviours that cultivate healthy teams and foster challenging conversations.

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Contact us to empower your teams with the skills and culture for effective, compassionate communication.

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Overview

Healthy, high-functioning teams are built not only on shared values but on consistent, observable behaviours that support open dialogue, trust, and resilience. The “8 Commitments to Support Hard Conversations and Functional Teams” workshop moves beyond abstract organisational values, equipping participants with practical strategies to cultivate environments where challenging conversations are approached constructively and respectfully.


The 8 Commitments

  1. Respect: Consistently demonstrate respect for all team members, valuing diverse perspectives and experiences.
  2. Openness: Encourage transparency and honesty, creating space for all voices to be heard, especially during difficult discussions.
  3. Accountability: Take responsibility for one’s actions and words, and support others in doing the same.
  4. Curiosity: Approach differences and disagreements with a genuine desire to understand, rather than to judge or defend.
  5. Empathy: Listen actively and seek to understand the feelings and needs underlying others’ perspectives.
  6. Constructive Feedback: Give and receive feedback in a manner that is specific, actionable, and focused on growth.
  7. Support: Offer encouragement and assistance to colleagues, particularly during times of challenge or change.
  8. Commitment to Growth: Embrace continuous learning and improvement, both individually and as a team.

Workshop Content

  • Understanding the link between team behaviours and psychological safety.
  • Practical frameworks for initiating and navigating hard conversations.
  • Role-play and scenario-based learning to practise the 8 commitments in real-world contexts.
  • Strategies for embedding these commitments into daily team routines and organisational culture.
  • Action planning for sustaining behavioural change and team effectiveness.

Participant Experience

“The 8 Commitments workshop gave our team a shared language and practical tools for addressing difficult issues. We now approach challenges with greater confidence and mutual respect.”

Additional Information

  • Target Audience: Teams, leaders, and professionals seeking to strengthen team culture and communication.
  • Workshop Duration: 1 day
  • Delivery Mode: In-person or online (custom options available)
  • Facilitators: Experienced professionals in team development, organisational psychology, and leadership.
  • Accreditation: May contribute to professional learning hours under relevant registration requirements.